Data You Provide to us
Registration and Payment
To create and account you need to provide data including your name, email address and/or mobile number and a password. If I am visiting you at your home for an appointment, you will need to provide your address. If you decide to pay online, you will need to provide payment (e.g. credit card) and billing information. Any personal data will be kept in a password protected file on a password protected computer.
Other information collected include Geolocational data, IP addresses and data collected via cookies.
a) Cookies and Tracking
b) Third Party Access
How is the data collected used?
To contact you and for payment
Either via phone or email to discuss appointments or for updates on the business, offers and marketing emails (you can opt out of marketing emails). Your address will be provided if I am travelling to your home or yard for an appointment so that I know where to meet. Payment and billing information will purely be used to take payments.
Personal information is retained for as long as needed or permitted in light of its purpose(s) for which it was obtained and consistent with applicable law. The criteria used to determine our retention period include:
All data is required to by retained for 7 years after the last treatment of your animal as specified by my insurance and governing body: NAVP.
Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them.
Whether retention is advisable in light of my legal position (for example, in light of applicable statutes of limitations, litigation or regulatory investigations).
Your personal data is required to enable me to keep detailed records about your animal(s) and the treatments they require for my insurance company.
Dispute resolution or filing a complaint
If you have an unresolved privacy or data use concern that you believe I have not addressed satisfactorily, please contact me at .
Changes to this Privacy Statement
Revision of this Privacy Statement may occur from time to time to reflect changes to my business, the website or service, or applicable laws. The revised Privacy Statement will be effective as of the published effective date.
If the revised version includes a substantial change, I will provide all customers with 30 days prior notice to the change via email or other means.
How to contact Grace Hobbs Vet Physio
Please feel free to contact me if you have any questions about this Privacy Statement and Consent or the information practices of this Site.
You may contact me on:
Mobile - 07545251008
Email address -
By post –